Maintenance

Report an Issue

Tell us what's wrong and we'll get it sorted. You'll get a reference number to track your report.

What's the issue?
Property
Details
Your contact details

Why a New Reporting Flow

The previous issue-reporter was a submit-and-hope form with no reference number and no way to check status. This prototype is designed to plug straight into omp‑integrate.

Previous Flow

  • 5-step wizard, no reference number shown
  • No status tracking after submission
  • Built and hosted by a third party, on infrastructure O'Mahony doesn't directly control
  • No connection to accounting or property records

Proposed Flow

  • Single-page form, reference number issued immediately
  • Ticket data lands in omp‑integrate, owned by O'Mahony
  • Can link a ticket to a Xero job/cost once work is done
  • Status lookup and email/SMS updates become possible